Cork Genius Customer Service

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Recent activity by Cork Genius Customer Service Recent activity Votes
  • How much will shipping cost?

    We offer FREE shipping for all orders over $75!  If your order is under $75, the cost of shipping varies depending on the destination. You'll see an estimated shipping cost for your order when you'...

  • I'm sending a gift, will any pricing be included in the package?

    Nope! All orders arrive in a mailer box that contains your products. Each comes in a branded box that's perfect for gifting! The packing slip in the box for your order will not include pricing. Gif...

  • Do you offer free shipping?

    We certainly do! All orders over $75 include FREE shipping anywhere in the United States. It's the smart decision... ;)

  • My tracking says "Returning to sender", what do I do?

    Oh no! Something was wrong with the address you gave us! No worries, we can easily get this fixed. Contact our team with an updated physical address (no PO Boxes)! We can reship the order for you A...

  • Cork Genius FAQ

    Products OrdersShipping What kind of bottles can the Genius Wine Opener work on? The Genius Wine Opener is guaranteed to work on any standard 750ml round wine bottle with corks up to 55mm in le...

  • Do you sell replacement parts?

    We don't. Instead, we offer a comprehensive lifetime warranty on all Cork Genius products! If you need to replace something, CLICK HERE to submit a claim. Otherwise, just click the little orange bu...

  • One of my products broke. Can I get a replacement?

    Absolutely. On the rare occasion you need to replace a broken item, simply submit a warranty claim.  You’ll need to provide your order info and a picture of the defective product, then we’ll take c...

  • Do you offer discounts or price-matching?

    Yes! We often offer deals and promotions to our newsletter subscribers, as well as reward points and discount codes through our Loyalty Program. The listed prices on CorkGenius.com are the lowest a...

  • Are your products dishwasher safe? 

    Definitely. No hand-washing required. We designed our products to be dishwasher-friendly because we hate cleaning up after ourselves just as much as you do. For our full Product FAQ, click here.

  • About the Genius Wine Set & How To

    The Genius Wine Set Includes: The Cork Genius Wine Opener. The Cork Genius Opener was designed using a little science to avoid a lot of fuss and bother. The outdated corkscrew design has nothing o...